work history

  1. Software Engineer (User Interface Developer)

    Johns Hopkins University Applied Physics Laboratory · 2021—present

    • Led development for the lab’s high-profile external Annual and DE&I interactive reports
    • Led front-end development on an internal campus maps application
    • Converted a department’s internal knowledge base from a list of PowerPoints into a searchable app with a CMS
    • Served as the technical consultant on the team in charge of working with an agency hired to redesign the lab’s external website
    • Performed UI audits for a high-profile external website for NASA’s DART mission
    • Worked on a team to develop a user interface for a phylogenetic and genomic pipeline application

  2. Web Developer

    Blue Ocean Ideas · 2017—2021

    • Led front-end development for multiple features for the company’s hero “software as a service”, including a user forum, e-learning platform, webinar, account settings, page builder for marketing pages, site menu builder, site search and premium member subscriptions
    • Improved the designer-to-developer hand-off experience by working closely with designers to create best practices and guides

  3. Mac Technician

    Apple Inc · 2009—2019

    • Assisted with market-wide technician training multiple times and served as a mentor for prospective and new technicians
    • Worked as an Apple Certified Macintosh Technician and repaired all non-vintage/obsolete Macs and iPhone devices
    • Maintained some of the highest net-promoter scores while having the most reservations taken for multiple years in a row
    • Facilitated market-wide training for prospective technicians